Personnel/Human Resources

Leadership: The Great Resignation and Leadership’s Response (LIOT06/25)

By |2024-04-25T17:13:04-04:00April 25th, 2024||

In this course we will explore "The Great Resignation" and discuss whether it is a temporary phenomenon or the new labor market. As a manager, are you feeling frustrated by the changes the pandemic has brought to the workforce? Is there a new social ...

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Communications: Navigating the Complexities of Conflict (LIOT05/25)

By |2024-04-25T16:22:13-04:00April 25th, 2024||

Are you dreading having that difficult conversation? You can feel the discomfort in the workplace, especially when a tough conversation is about to take place. Improving communications is a continuous learning experience and communicating during a ti...

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Managing Human Resource Issues (LIMG27/24)

By |2024-03-27T13:26:10-04:00January 24th, 2024||

HR is complex, ever-changing, and nuanced. The good news is that you don’t have to be an expert. You only have to understand the key issues affecting your small business clients. After attending this course, you will be able to speak to the basics ...

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Surgent’s Increase Success by Understanding People (SSOT717/24)

By |2023-11-22T20:53:09-05:00November 22nd, 2023||

As finance professionals we often have dual responsibilities, to use our technical skills and also to exercise our leadership skills to lead a department. But we are often not sufficiently trained in the second, and sometimes most important, skill se...

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Surgent’s Critical Conversations: Having the “Hard to Have” Discussions (SSOT703/24)

By |2023-11-22T20:39:14-05:00November 22nd, 2023||

Silence isn't always golden. Problems don't solve themselves and as the engagement leader, it is your responsibility to proactively address and resolve issues, even if it means having challenging conversations.As uncomfortable as some of these conver...

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Surgent’s Coaching Skills for Managers and Supervisors (SSOT702/24)

By |2023-11-22T20:38:10-05:00November 22nd, 2023||

This one-day course will teach effective skills for coaching and training employees. You'll learn how to identify the characteristics of effective coaches and develop coaching strategies to support and assist your team, with the goal of helping them ...

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Surgent’s Why People Quit: A Look at Accounting and Other Professionals (SSOT733/24)

By |2023-11-22T12:34:04-05:00November 22nd, 2023||

Employee turnover has always been expensive, and experts warn that the cost of employee attrition keeps rising. Tight labor markets, a strong economy, and increasingly collaborative jobs are just some of the explanations given for the high price of l...

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Surgent’s Work-Life Balance: Maximizing Productivity and Understanding Related Tax Issues (SSOT732/24)

By |2023-11-22T12:33:04-05:00November 22nd, 2023||

Working as a financial professional is an accomplishment that offers the potential for a good salary with long-term growth. Despite being a sought-after career, studies show that being overworked is the greatest source of anxiety and dissatisfaction ...

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Surgent’s Working Remotely: Best Practices, Challenges, and Opportunities (SSOT731/24)

By |2023-11-22T12:32:10-05:00November 22nd, 2023||

Working from home presents both benefits and challenges for professionals. For employees, working from home provides opportunities to be more productive and gain time that would otherwise be spent commuting to and from the office. Employers who utili...

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Surgent’s Recruiting and Retaining Next Gen Talent (SSOT723/24)

By |2023-11-22T12:24:20-05:00November 22nd, 2023||

When it comes to attracting the best talent, it is imperative to know your audience. It is critical for employers and managers to understand Next Gen employees (those born in 1980 or later), as this group is expected to comprise 62% of the workforce...

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