Event Description

9-Session Leadership Program 
Raise your bar of excellence by attending all our selected leadership development meetings. Provided virtually, each session is high-impact and engaging. The program provides immediately implementable leadership tools/techniques.

Session 1: Delivering Difficult Conversations & Conflict Management
Learn to tackle tough talks with confidence, handle objections, and resolve workplace conflicts.

In this enlightening session, participants will sharpen a spectrum of essential skills crucial for navigating challenging professional scenarios. The curriculum is designed to cultivate the ability to meticulously analyze intricate situations, empowering individuals to dissect challenges with precision. Attendees will also master the art of formulating optimal strategies when confronted with tough conversations, equipping them with the tools to navigate through complexity with finesse. Furthermore, the program delves into the nuances of delivering difficult messages with confidence, imparting communication expertise that is both assertive and empathetic. Participants will gain insights into handling objections effectively, arming themselves with the means to address concerns and counterarguments adeptly. The session extends its focus to resolving workplace conflicts, particularly between two conflicting leaders, offering practical approaches to foster collaboration and harmony. To cap it off, participants will be equipped with five resolution strategies to deploy when entangled in conflict, providing a comprehensive toolkit for conflict resolution in diverse professional settings.

Objectives

• How to thoroughly analyze a difficult situation 
• How to craft the best strategy when faced with a tough conversation 
• How to deliver a difficult message with confidence 
• How to most effectively handle objections 
• How to resolve workplace conflicts between two quarreling leaders 
• 5 resolution strategies to employ when embroiled in conflict