Those who need help resolving state tax issues can visit the SC Department of Revenue’s Taxpayer Advocate across the state beginning in October.

The Advocate, who is based in Columbia, listens to taxpayer concerns, ensures the SCDOR’s policies and procedures do not cause unnecessary hardship, and can intervene on a taxpayer’s behalf.


The Advocate will be available from 9 a.m.-3 p.m. at SCDOR offices on the following dates (subject to change). Taxpayers are strongly encouraged to make appointments by calling (803) 898-5444 or email or

  • Oct. 10 – Greenville, 33 Villa Road, Suite 401
  • Oct. 22 – Florence, 181 East Evans Street, Suite 5
  • Nov. 8 – Charleston*, 2070 Northbrook Boulevard, Suite B7
  • Dec. 6 – Rock Hill, 775 Addison Avenue, Suite 201
  • Dec. 20 – Myrtle Beach*, 1350 Farrow Parkway, Suite 200

* A representative from the DOR’s Exempt Property team will be at the Charleston and Myrtle Beach visits to answer your questions about Property Tax exemptions.

Walk-ins are welcome, but it is encouraged to schedule an appointment at least 48 hours in advance. If you need to discuss the tax liability of another taxpayer, you will need to bring a signed Power of Attorney.

What the Advocate Handles:

State Tax Liability Issues or Complaints – The Advocate reviews requests to reduce taxpayers’ payments if they are in a current payment plan or to suspend payments if they are unable to pay due to unforeseen circumstances.

Offers in Compromise – A qualifying taxpayer may be able to settle a tax debt for less than the full amount through a lump sum payment. The tax debt must be at least $10,000 (not including penalty and interest).

Compliance Certifications – Owners who are preparing to sell a business can seek a certificate from the SCDOR stating the business has been compliant in paying its state tax liabilities.

Innocent Spouse – A spouse can seek tax relief if they believe all or part of a tax liability is the responsibility of a spouse or former spouse. Learn more.

The Advocate Cannot Help With:

  • Issues or taxes involving the federal government, counties or other state agencies
  • Non-tax debt, such as bills from hospitals or educational institutions
  • Requests to negotiate debt in GEAR or Setoff programs

SCDOR’s Taxpayer Advocate handles more than 2,000 calls per year. This is the Advocate’s second statewide tour of 2019. Learn more details, availability and contact information about the SCDOR’s Taxpayer Advocate here.