Over the next five weeks, the IRS will send letters to certain e-Services product users who must either go online or call the e-Services e-Help Desk to validate their identities. These letters will go to those users who can access the Transcript Delivery Service and who have been active within the past year.

To learn more about who is affected, who must validate their identities and what is required, please go to the e-Services main page at www.irs.gov/eservices. Users who receive these letters will have 30 days to either authenticate their identities online or call to authenticate by phone.

Do not call the e-Help Desk unless you receive a letter or your account is suspended. If you do not revalidate in time, your account will be suspended for security purposes.

The IRS cautions that a fraudulent email is being issued to tax preparers asking them to update their e-Services information. The links provided in the email to access e-Services appear to be a phishing scam to capture e-Services usernames and passwords. This email was not generated by e-Services. If you receive an e-mail like this, do not click on the links or take any other action. See the recent IRS media release for more details. If you receive an unsolicited email that appears to be from either the IRS or an organization closely linked to the IRS, such as the Electronic Federal Tax Payment System (EFTPS), report it by sending it to phishing@irs.gov.

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